Flexibility Services Dispatch Platform


What we will do and why

An online platform facilitating the procurement and management of flexibility - from registration and qualification through to performance assessment and market settlement.

Key deliverables

  • Dispatch platform.
  • System integration.
  • Near real-time flexibility services products.

Target outcomes

  • Improved Transmission/Distribution coordination.
  • Optimised schedule and dispatch of larger volumes of LV flexibility.
  • Enhanced customer experience.

Measures of success

  • Reduction in manual dispatch processes.
  • Enhanced end-user experience.
  • Customer satisfaction.

Stakeholder Engagement

We have held two face-to-face industry Focus group in August 2023, as well as 55 one-to-one ENA interviews with stakeholders, with a ENA Dissemination event in Nov 2023.

Planned start:


Target completion:


Key milestones:

  • Megawatt Dispatch Solution Go Live with ESO (Mar 2024)
  • Initial deployment of the platform (Apr 2024)
  • Industry collaboration on API standardisation (Jun 2024)


On Track

Date of change Category Description
24.12.2023 Update

We added a summary of stakeholder engagement and links to more information. Further milestones are expected to be populated in early 2024.